Division 4.1 SERVICES PROVIDED BY THE COMMISSION TO NORWAY

The Commission shall make the following services available:

• Operational services as follows:

  • Helpdesk and operations:

    1. (a)

       Helpdesk Support;

    2. (b)

       Incident Handling;

    3. (c)

       Monitoring and Notification;

    4. (d)

       Training;

    5. (e)

       Security Management;

    6. (f)

       Reporting and statistics;

    7. (g)

       Consulting.

  • Reference centre:

    1. (a)

       Information management;

    2. (b)

       Documentation centre (CIRCABC).

In order to provide these services, the Commission shall maintain the following applications:

• Statistical applications;

• CIRCABC;

• Service desk tool.